Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Syndicate Casino. They apply to your access to the website, your account, and any games, services or features made available through the website. Additional rules may apply to particular games, promotions or services. Those rules will be displayed or linked before they apply and should be read together with these Terms & Conditions.

By visiting or using Syndicate Casino, you agree to comply with these terms and all applicable Australian laws and regulations. If you do not agree with any part of these terms, you must not use the website or create an account. These terms may also apply when you use the website through a mobile device, tablet, application, or another method of access.

Syndicate Casino may update these terms from time to time. Changes may be made to reflect legal requirements, changes to the website, security needs, operational requirements or the introduction of new services. The updated version will be made available on the website. Your continued use of the website after an update is published may be treated as acceptance of the revised terms, unless applicable law requires another process.

Website availability

Reasonable efforts may be made to keep the website available and accurate, but uninterrupted access cannot be guaranteed. The website may be unavailable because of maintenance, technical faults, network problems, security measures, updates or circumstances outside the operator’s reasonable control. Information on the website is provided for general use and may be changed or corrected without prior notice.

Access to particular games or services may depend on your location, applicable law, technical requirements, account status or other eligibility conditions. You are responsible for checking that your use of Syndicate Casino is permitted where you are located. You must not use the website if doing so would breach a law, court order, restriction or other obligation that applies to you.

2. Account eligibility and security

You must be at least 18 years old and legally capable of entering into these terms to create or use an account. Syndicate Casino may refuse registration, restrict access or close an account where it cannot reasonably confirm that a user meets the applicable eligibility requirements. You must not allow another person to use your account or use another person’s account.

When registering, you must provide information that is complete, accurate and current. This may include your name, date of birth, residential details, identity information and other information reasonably required for account administration, verification, security or legal compliance. You must update your information if it changes. Providing false, misleading, incomplete or outdated information may result in restrictions, suspension or closure of the account.

You are responsible for keeping your login details confidential and for taking reasonable steps to protect access to your account and devices. You should notify Syndicate Casino through the available website channels as soon as possible if you believe your account has been accessed without permission, your login details have been compromised, or any account activity appears unusual.

• You may hold and use only an account registered in your own name, unless another arrangement is expressly permitted by the operator.
• You must not create accounts for another person, operate accounts on behalf of another person, or permit another person to use your account.
• You must not use the website to conceal the source or destination of funds, commit fraud, or engage in unlawful activity.
• You must not use software, devices, scripts or other methods intended to interfere with the website, manipulate a game, bypass security or obtain an unfair advantage.
• You must not attempt to reverse engineer, copy, damage, overload or disrupt any part of the website or its underlying systems.

Verification and account reviews

Syndicate Casino may carry out identity, age, location, payment, source-of-funds or other compliance checks at registration or at any later stage. You may be asked to provide documents or information within a reasonable period. Account access, deposits, withdrawals or other services may be limited while a review is being completed. Information supplied for verification must be genuine, readable and belong to you.

If an account cannot be verified, or if information suggests a breach of these terms or applicable law, the operator may suspend or close the account and take any action permitted by law. Any handling of personal information is subject to the applicable privacy information published on the website.

3. Deposits, games and account funds

You may only deposit funds using a payment method that is available on the website and authorised for your use. The payment method must be held in your name, unless the operator expressly permits otherwise. You are responsible for ensuring that your payment provider permits the transaction and that the funds used are lawfully obtained.

Deposits are intended for participation in the services and must not be used for money laundering, fraud, chargeback abuse or any other unlawful purpose. A deposit may be delayed, declined, reversed or placed on hold where required for security, verification, payment processing or legal compliance. Additional checks may be required before funds can be used or returned.

Before playing, you should check the applicable game information, rules, minimum or maximum settings, and any displayed conditions. Each game may operate differently. Game results are determined by the relevant game system and its rules. Unless a technical error, system fault or other issue is identified, the recorded result shown in the account or game history will generally be treated as the result of the game.

You must not participate in a game if you know, or reasonably suspect, that the game or your account is affected by a technical error. If an obvious error occurs, the operator may correct the error, cancel affected activity or take another reasonable step permitted by law. The operator may review game records, account activity and transaction information when investigating an error, dispute or suspected misuse.

Withdrawals and payment checks

Withdrawal requests are subject to account verification, payment processing requirements, security checks and any applicable legal obligations. Funds may be returned only through permitted payment methods and, where required, to an account or method held in your name. The operator may request further information before processing a withdrawal.

You remain responsible for checking transaction details before confirming a deposit or withdrawal request. Processing times can depend on the payment provider, verification requirements, technical issues and other circumstances outside the operator’s control. Where a transaction is affected by an error or suspected fraud, it may be delayed, reversed or investigated.

You must not attempt to obtain funds by deception, manipulate payment systems, make unauthorised chargebacks, or dispute a genuine transaction without first raising the issue through the available website process. The operator may recover amounts associated with fraud, misuse, chargebacks or other unlawful activity to the extent permitted by law.

4. Responsible gambling, privacy and promotions

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. You should only play with money you can afford to lose and should set personal limits on the time and money you spend. You should never gamble when you are under the influence of alcohol or other substances, feeling distressed, or trying to solve financial problems.

Tools and support options may be available through the website, including account limits, breaks, self-exclusion or other measures. Availability and operation of these options may depend on the service and applicable requirements. Requests to restrict or close an account should be made using the relevant process shown on the website. You must not attempt to avoid a restriction by opening another account or using another person’s account.

If gambling is affecting your finances, relationships, work, health or wellbeing, consider taking a break and seeking independent support from a qualified service. The website may also contain further responsible gambling information and links to external support organisations. Any external organisation is independent from Syndicate Casino, and its own terms and privacy practices will apply.

Privacy and communications

Personal information may be collected and used to provide the services, administer accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the website, and communicate with you about account or service matters. The handling of personal information is explained in the applicable Privacy Policy.

You are responsible for ensuring that the contact and account information you provide is current. Important notices may be delivered through the website, to your account, or by another communication method associated with your account. Promotional communications, where permitted, may be subject to separate consent and preference settings.

Promotions and offers

Promotions, campaigns, bonuses or other offers may be subject to separate terms. Those terms will explain eligibility, participation requirements, expiry conditions, account restrictions and any other relevant conditions. You should read the specific offer terms before participating. If there is an inconsistency between these Terms & Conditions and a promotion’s specific terms, the specific terms will apply to that promotion to the extent of the inconsistency.

The operator may withdraw, amend or refuse an offer where permitted by law, including where there has been an error, suspected abuse, duplicate participation, fraudulent activity or a breach of the applicable offer terms. Offers are not an invitation to gamble beyond your chosen limits.

5. Suspension, liability and legal information

Syndicate Casino may suspend, restrict or close an account where this is reasonably necessary for security, verification, responsible gambling, legal compliance, investigation of suspected misconduct, technical protection or enforcement of these terms. An account may also be closed at your request, subject to any outstanding verification, transaction or legal requirements.

If your account is closed, you must stop using the website and must not create another account to avoid the closure or any restriction. Where funds remain in an account, their treatment will depend on the reason for closure, the outcome of any review, applicable payment requirements and applicable law. The operator may retain information and records where required for legal, security, dispute or regulatory purposes.

To the extent permitted by law, Syndicate Casino is not responsible for loss caused by your failure to keep account details secure, your misuse of the website, unauthorised access resulting from your actions, interruptions outside reasonable control, or reliance on information that was incomplete, outdated or displayed in error. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

The website may contain links or references to third-party websites and services. These links may be provided for convenience only. Syndicate Casino does not control every third-party website and is not responsible for its content, availability, security, products or privacy practices. You should review the terms that apply to any third-party service before using it.

Intellectual property

The website, including its design, text, graphics, logos, software, game presentation and other content, is protected by intellectual property laws and may be owned by or licensed to the operator. You may use the website only for personal and lawful purposes. You must not reproduce, distribute, modify, publish, sell, frame, scrape or commercially exploit website content without appropriate permission.

Questions and disputes

If you have a question, notice or complaint about your account or use of the website, you should use the support or contact process made available on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. The operator may request further details to confirm your identity and investigate the issue.

These terms are intended to operate with the laws and mandatory consumer protections that apply to you and to the services. If any provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to operate. A failure to enforce a provision immediately does not constitute a permanent waiver of that provision.

By continuing to use Syndicate Casino, you acknowledge that you have had an opportunity to read these Terms & Conditions, the Privacy Policy, responsible gambling information and any applicable game or promotion rules. You should review this page regularly so that you remain aware of the terms applying to your use of the website.