Cookies Policy

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support functions during or between visits. Some cookies are placed directly by the website you are using, while others may be placed by service providers that help operate, measure or improve the website.

Syndicate Casino may use cookies, pixels, tags, software development kits, local storage and other similar technologies. In this policy, we refer to all of these technologies generally as cookies unless a distinction is useful. The technologies used may vary depending on the page you visit, the device or browser you use, the services available to you and the choices you make.

Cookies do not normally contain information such as your full name or account password in plain text. However, information collected through cookies may be connected with information held about your account or device. Where this occurs, the information will be handled in accordance with the Syndicate Casino Privacy Policy and applicable privacy requirements.

Some cookies last only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a longer period or until they expire or are deleted. The length of time a cookie remains active can depend on its purpose and the settings of the relevant service.

Why we use cookies

Cookies may be used for a range of purposes. Not every cookie is used on every page, and the specific technologies in use may change as the website and its services are updated. Common purposes include the following:

Essential operation and security

Some cookies are necessary for the website and its basic services to work. They may help maintain a secure session, support account access, remember selections made during a visit, process requests, identify unusual activity and protect the website against misuse. Without some of these technologies, particular features may not operate correctly.

Preferences and functionality

Preference cookies may remember choices such as language, display settings, region or other options that make the website easier to use. They can help avoid asking you to provide the same information repeatedly during a visit. These cookies are intended to support a more consistent experience, but they may not be essential to the basic operation of the website.

Performance and analytics

Analytics cookies may help us understand how visitors use the website, including which pages are viewed, how visitors move through the website and whether pages or functions are working as expected. The information can be used to identify errors, improve navigation, assess website performance and develop a more useful experience. Where possible, analytics information is reviewed in an aggregated or otherwise appropriately managed form.

Communications and relevant content

Subject to your choices and applicable requirements, cookies or similar technologies may be used to understand whether communications or website content are relevant to visitors. They may also help limit repeated content, measure the effectiveness of a campaign or record that a particular message has been displayed. These technologies do not change the responsible gambling information and safeguards that apply to the website.

Fraud prevention and responsible operation

Cookies and related technologies may support identity, account, fraud and security controls. They can help detect automated activity, repeated suspicious behaviour, unauthorised access or attempts to interfere with the website. They may also assist with the reliable application of account, age, location, responsible gambling and other operational controls where those controls apply.

Third-party services

Syndicate Casino may use third-party providers to help deliver website hosting, security, analytics, communications, customer support, payment-related functionality or other online services. These providers may use cookies or similar technologies on our behalf, or their services may set their own technologies when embedded or accessed through the website.

Third-party providers may collect information such as a device identifier, browser type, operating system, approximate location, pages visited, interaction with website features, referral information and technical event data. Their handling of information may be governed by their own privacy and cookie policies. We do not control every cookie or technology that may be set by an independent third party, and you should review the relevant provider information where appropriate.

Links to external websites, social media services or other platforms may also be available from time to time. When you leave the Syndicate Casino website, the external service may use cookies under its own rules. This policy does not explain the practices of websites that we do not operate. We recommend checking the privacy and cookie information of any external service before using it or providing information.

Third-party technologies may be changed, removed or replaced as website functions and service providers change. We aim to manage these technologies appropriately, but the precise list of cookies may not remain constant. Information about cookie categories and available choices may be shown through a cookie notice or preference tool when you visit the website.

Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept, reject or adjust selected categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your browser data or use a different device or browser, you may be asked to make your choices again.

You can also manage cookies through the settings of your web browser. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies and receive a warning before a cookie is stored. Browser settings differ, so you should consult the help information for your particular browser or device.

• Blocking or deleting cookies may remove saved preferences and require you to repeat certain selections.
• Disabling essential cookies may prevent account, security or other core website functions from working properly.
• Browser controls may not stop every type of similar technology, such as certain local storage or device-based identifiers.
• A choice made on one browser or device may not automatically apply to another browser or device.
• Withdrawing consent for optional cookies does not necessarily affect information collected lawfully before the withdrawal.

Where the website provides a cookie preference tool, you may be able to revisit it to change your choices. You can also adjust your browser settings at any time. If a particular function requires an essential cookie, declining that cookie may mean that the function cannot be provided. You may still be able to browse some public areas of the website, but your experience may be limited.

Cookie settings are separate from account, marketing and responsible gambling settings. Changing cookie preferences does not automatically close an account, unsubscribe you from every form of communication, change account limits or alter any responsible gambling choice. Those matters must be managed through the relevant account or service controls.

Privacy, changes and questions

Information collected through cookies may be personal information where it identifies, relates to or can reasonably be associated with an individual or device. Syndicate Casino handles personal information in accordance with its Privacy Policy and applicable Australian privacy requirements. The Privacy Policy explains matters such as the types of information that may be collected, how it may be used, when it may be disclosed, how it is protected and the choices available to you.

You should take reasonable care when using shared or public devices. If you remain signed in, allow cookies to be stored or save account details in a browser, another person using that device may be able to access information associated with your session. We recommend signing out when you finish using your account and reviewing the privacy and security settings of your device.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our privacy practices. When we make a change, the updated version will be published on this page with a revised effective date or other indication of the update where appropriate. You should review this page periodically so that you understand the current approach.

If you have a question about cookies, privacy or the choices available through the website, please use the relevant support or privacy contact channel made available by Syndicate Casino. Do not include unnecessary sensitive information in a general enquiry. Questions about account access, payments or responsible gambling may need to be directed through the specific support process for that subject.

By continuing to use the website after reviewing a cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required for optional cookies, those cookies will be handled in accordance with the consent options presented to you.